Information - FAQs

Our drinkware product information

1. We do not warranty the lids

2. You CAN put our products in the dishwasher, but the rubber on the bottom may fall off, and over time the printed MAY fade, and the lid will become brittle.  If you wish to use the dishwasher we recommend using it on LOW heat cycles. 

3. Ceramic mugs are microwave safe, the metal mugs and 20oz tumblers are not.

4. We can customise or personalise any item! If you see a product you like but want to make your own design just contact us at info@hatchling-ab.ca and we will be happy to work with you to make your own personal item!

5. We do work with re-sellers, and have a seperate price list for business that would like to to make products for them to re-sell. Check out our "For businesses or re-sellers information page.